Terms of Service

By using isbnconverter.com ("the Service"), you agree to these Terms. If you do not agree, do not use the Service.

ISBN Converter Terms of Service

Effective Date: 2025-04-28

1. Use of the Service

  • You may use the Service for lawful purposes only.
  • We reserve the right to suspend or terminate access if you abuse the Service or attempt to disrupt its availability.

2. Plans and Billing

  • The Service offers paid plans: Basic, Premium, and Business.
  • All plans are billed monthly, in advance, and are non-refundable, except where required by law.
  • Subscriptions automatically renew unless canceled before the end of your current billing period.
  • If your payment fails, access to the Service will be revoked immediately.
  • Taxes are calculated at checkout based on your billing location.

3. Subscription Management

  • Plan upgrades, downgrades, and cancellations are managed through the Stripe billing portal.
  • If you downgrade, a prorated credit will be applied to your next invoice.
  • Cancelling your plan revokes access immediately. No refunds are provided for partial months.

4. Plan Limits and Fair Use

  • Plan features are listed on our pricing page.
  • We enforce rate limiting as necessary to ensure service availability and stability for all users.
  • Exceeding rate limits will result in request errors. Automated abuse or bot-like traffic may be dropped at the network level (e.g., via Cloudflare).

5. Data Handling

  • Files submitted for conversion are deleted immediately after processing, unless they cause a system error. In such cases, files may be retained temporarily for debugging.
  • We log ISBNs for operational purposes.
  • We use Google Analytics for page view tracking.
  • We retain account data as necessary to provide the Service and comply with legal obligations.
  • If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or delete your personal data, and the right to object to certain processing activities. To exercise these rights, please contact us.

6. No Warranty

  • The Service is provided "as is" with no warranties of any kind.
  • We do not guarantee accuracy, reliability, or uninterrupted availability.

7. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service.
  • Our total liability is limited to the amount you paid us in the past 12 months.

8. Price Changes

  • We may change our pricing at any time. We'll provide advance notice before any price changes take effect.

9. Changes to Terms

  • We may update these Terms at any time. Continued use of the Service means you accept any changes.

10. Governing Law

  • These Terms are governed by the laws of New South Wales, Australia, unless otherwise required by applicable law.

11. Contact

Questions? Contact us.